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TERMS & CONDITIONS

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ACCESSIBILITY STATEMENT

TMFFMS is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

CONFORMANCE STATUS

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our endeavor is for our public-facing website to be conformant with WCAG 2.1 level AA.

FEEDBACK

We welcome your feedback on the accessibility of TMFFMS's website. Please let us know if you encounter accessibility barriers.
Our accessibility is managed by Codeintel. Please use the information below to provide feedback.


We try to respond to feedback within 10 business days.

TECHNICAL SPECIFICATIONS

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • Javascript

These technologies are relied upon for conformance with the accessibility standards used.

LIMITATIONS & ALTERNATIVES

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations:

  1. Use of 3rd-party content or data: such as maps videos embedded via iframes or API integration. Please let us know immediately if an issue is encountered.
  2. Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact accessibility@mortgagebigger.com for support.

ASSESSMENT APPROACH

Codeintel assesses the accessibility of this public-facing website.

FORMAL COMPLAINTS

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

WHAT OUR CLIENTS SAY

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